Filed under: business, Customer retention, Customer Satisfaction, Customer Service, Increased sales, Technology in business, Uncategorized | Tags: Business development, Business improvement programs, Business practices, Business retention, caps, Complaint tracking database, Consultant, Costing models, Customer analysis, Customer relations, Customer retention, Customer Service, Customer surveys, dress for success, give aways, giveaways, golf shirts(logos), Improved market share, improved sales, increased profit, jackets, logos, Management service, Market share, Marketing, Marketing plans, Marketing programs, Measurement systems, Personnel assessments, promotional wear, Training, uniforms
Cornerstone Management Services Inc. has grown since its inception some 8 years ago. During this time we have produced marketing plans, taught customer service courses and developed and marketed our successful Customer Relationship Management Reporting System.
Part of each of our Customer Service courses is explaining the importance of “The Moment of Truth”. We believe in “The Moment of Truth”. This is the time when your customer first meets one of your employees. He/She will form an opinion as soon as they contact your employee as to what kind of business is being run and if they in fact want to do business with you. The key is to provide the best service possible, as professionally as possible. In the words of Will Rogers, “You never get a second chance at a first impression.”
Our business/marketing plans, spend considerable time to set the tone and level of professionalism, for a company. This includes how the employees dress. As part of our business we have supplied shirts, caps and other promotional items. In today’s world businesses fight for every sale they can make , and it is most important that your staff are dressed in a clothes that makes them look as professional as possible.
We would suggest that Company’s outfit their employees in either golf shirts, casual shirts or dress shirts with the company logo embroidered on the chest. This sets the level of professionalism realized by the Customer. To this end we are pleased to announce we are expanding our business to making available a wider variety of items.
Whether you operate a pizzeria, manage a parts distribution store, manage a transit system, or are a Chef. We can outfit your employees in smart professional wear, embroidered or silk screened with your logo. We can also help you develop special marketing programs. Should these programs require give a ways, we can help develop and obtain these for you too.
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Hello, it really interesting, thanks
Comment by chireatirrify October 15, 2009 @ 3:09 pm