What do you do in your Company to attain the highest Customer Service Levels?
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June 19, 2008, 5:21 pm
Filed under: Customer Satisfaction, Customer Service, Customer retention | Tags: Business development, Business improvement programs, Business practices, Business retention, Complaint tracking database, Consultant, Costing models, Customer relations, Customer retention, Customer Service, Improved market share, Management service, Market share, Marketing, Marketing plans, Marketing programs, Measurement systems, Personnel assessments, Training
Filed under: Customer Satisfaction, Customer Service, Customer retention | Tags: Business development, Business improvement programs, Business practices, Business retention, Complaint tracking database, Consultant, Costing models, Customer relations, Customer retention, Customer Service, Improved market share, Management service, Market share, Marketing, Marketing plans, Marketing programs, Measurement systems, Personnel assessments, Training
Each Company has their own methods of trying to attain the highest customer service levels, These may include customer surveys , sales/ service follow ups, clerks who are empowered to look after the customers needs etc.
In your company what do you do to serve your customers needs to the fullest? Give some examples that work for you! Do you have a separate department to look after Customer Service?
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It is interesting to note that this has been up for almost a week – with no comments? Does this indicate that th emajority of businesses do nothingin their companies – to attain th ehighest customer service levels?
Comment by cornerstonemanagement June 26, 2008 @ 12:07 pm